Need help?

This is our support bot. Sending a message to it is the best way to quickly receive help from the staff team. It will open a private thread between you and the staff team.

Terrarium Support (Plazmail#2832)

How do I contact the staff team?

Simple! Just send a direct message to the bot, then hit the check mark reaction on the message it sends you back.

You can use this bot for any of the following:

• Partnership requests

• Reports

• General server questions

• Concerns about the server

If you're not sure whether or not you should contact the staff team, just go ahead and send us a message. We'd rather you contact us about something we can't help with, than not let us know about something we could've assisted with.